Artifact: Business Use Case

A Business Use Case documents a business process that provides value to customers or other business actors (roles external to the business being modeled). Some Business Use Cases describe how the business mitigates risks or reduces costs.

More detail: Purpose - Audience - Template

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Purpose

A Business Use Case defines a sequence of events that provide value to business actors. Business actors are roles fulfilled by individuals, organizations, or systems that exist external to the business. For example if we modeled a bank, it may have a Loan Applicant business actor who initiates a "Get Loan" Business Use Case.

Teams use Business Use Cases to define business processes from an external perspective, focusing on "what" the business does. The Artifact: Business Use Case Realization describes "how" processes are done from an internal perspective.

Audience

The following roles use the Business Use Case:

• The Role: Business Process Analyst uses Business Use Cases to improve, re-engineer, or clarify business processes.
• The Role: Requirements Analyst uses them as input to defining requirements.
• The Role: Stakeholder uses it to verify that the project team understands the business processes.
• All other roles may use the Business Use Cases to understand how the business serves its customers.