Activity: Plan Usability Test
Users demand usable websites and applications. Poor usability results in increased costs and dissatisfied or lost customers. Planning and then conducting usability tests allows the team to ensure its solution is the most effective it can be.
More detail: Purpose - Frequency - Steps
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Description
To define the approach for conducting usability tests. The Role: Usability Evaluator defines target user groups, screening questions used to recruit participants, and test scenarios. The Role: Stakeholder and Role: Information Architect provide feedback on the test design and protocols. The Artifact: Usability Test Report describes the usability test design and methodology. The Usability Test Report will be updated with the test results during the Activity: Conduct Usability Test.