Activity: Research Potential User Needs
The most effective requirements gathering approaches explore the users' implicit and explicit needs. This activity describes how to explore user needs early in a project.
More detail: Purpose - Frequency - Steps
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Purpose
Understanding user needs is critical to building a successful application. The Research Potential User Needs activity uses a variety of techniques to learn about these user needs. Based on this research, the team decides which features to include, sets priorities, and gathers insights used for user interface design. A combination of interviews, surveys, and observation may be used to understand users' goals and how they are achieved.