Assessments analyze how an organization works by taking a snapshot of what is happening at that point in time. This measurement takes place against an agreed upon set of best practices, such as the CMMI reference model. Importantly, assessments measure process, not people, and focus on the way things are actually working – rather than how team members think things are working or how things ought to work. Because of this comparison of current, actual processes against best practices, the assessment process educates the organization on these best practices, providing the foundation for process improvement and transformation from the inside.
CMMI Assessments, called appraisals, come in 3 varieties (A, B, and C) and 4 Levels (2, 3, 4 and 5). The "Class C" or "SCAMPI C", is the least formal of these, and is best used early in an organization's process improvement effort, or when there is a very limited scope. The "Class B" appraisal is more detailed, and often used when an organization has already made significant progress in its process improvement efforts, and where the teams are also following existing processes. The "Class A" appraisal is the most formal type of assessment, and is only conducted at when an organization is ready for a formal Level rating reported to the Software Engineering Institute (SEI).
The 4 Levels of Appraisals relate to the respective maturity levels in the CMMI reference Model. Level 1 is default, and is automatically assigned to all organizations yet to be appraised, and Levels 2 to 5 are measures of the increased maturity level used in the Model used during Appraisal. Most organizations that are new to CMMI will focus on either Level 2 of Level 3.
Common Problems Addressed by This Offering
- Incomplete processes or practices
- Wide variations in delivery and cost vs. planned
- Inability to measure IT effectiveness
- IT not responsive to the business
- Low quality
- External mandate
Assessments (including CMMI) Services
- Guidance and support to develop or select your process repository.